Survaider

Survaider

A digital SaaS platform which aggregates customer feedback

Survaider is a digital SaaS platform which aggregates customer feedback from all channels - be it social media, OTA reviews or elsewhere - and puts it in one place, giving it structure and highlighting key issues that need addressing.

Location:

Bengaluru, India

http://www.survaider.com

Investment

Undisclosed

Expert Analysis

Survaider claims that 80% of people who book hotels online would not choose a hotel which had recently received negative reviews. Their platform addresses that issue directly, giving hotels the opportunity to take back control of their feedback and respond to it in an impactful manner. Survaider received an undisclosed amount of Seed funding from Axilor Ventures in 2016. The startup is currently working with companies across India, Dubai and the UK, with plans to expand across the mid-market sector.

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